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Incidentes Crítico

Platform interruption — update of December 27, 2025

· Por ABC Mobile IT

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Esta comunicação está disponível em inglês.

Apologies for the prolonged platform interruption. Maintenance that began December 2 to fix minor malfunctions was extended after security anomalies linked to an AWS incident were found on December 4. Funds and personal data remain fully secure.

Update – December 27, 2025

Dear DTS Money community,

We would like to offer our sincere apologies for the prolonged interruption of the platform and the inconvenience caused.

On the evening of December 2, our technical teams placed the platform into maintenance in order to correct minor malfunctions.

This intervention, initially estimated to last around 24 hours, proved to be more complex than expected. Indeed, on December 4, security anomalies were identified within our infrastructure, requiring immediate action.

The analyses carried out revealed vulnerabilities linked to an incident that occurred on Amazon’s AWS servers. In light of these findings, we made the responsible decision to extend the scope of our intervention in order to guarantee the absolute security of your data and your funds.

The technical teams are fully mobilized and are actively working to finalize the latest fixes currently being deployed and validated. We will keep you informed as soon as the platform is accessible again.

We would also like to clarify that the platform’s software is developed and managed by ABC Mobile IT, an independent company in which DTSocialize Holding holds an 80% stake, and which has its own director and its own team.

DTS Money and DTSocialize Holding are not involved in the operational management of ABC Mobile IT’s employees.

Finally, we wish to reassure you clearly and formally: your funds and your personal data are fully secure. This interruption is exclusively technical in nature and does not in any way affect the protection of your assets.

We thank you for your patience, understanding, and trust.

The Management ABC Mobile IT

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